How to Cancel Your Membership
Before cancelling it is important to note the following:
- Memberships (pre-July 2019) are a monthly rolling contract and which can be cancelled at any time.
- Members who joined on or after 1st July 2019, will have a minimum 12 full calendar month term applied to their Membership.
- You must give two months written notice, this means that a further two months payments are required as part of your terms & conditions.
- Please do not cancel your direct debit until your payments are up to date.
For further information please see terms and conditions here
If you still wish to cancel your Membership, please contact us by:
Or write to us at:
Please state the customer reference number(s) that you wish to cancel, if cancelling more than one membership, the names of each member should be clearly stated.
If you have any queries please do not hesitate to contact our sales centre on 01482 505600.
Written confirmation of cancellation will be sent in the post within 10 working days, if you do not hear anything please contact our Membership team on 01482 505600.